Walmart, one of the largest retailers in the world, is known for its competitive pricing and price match guarantee policy. The retail giant promises to match any lower price offered by its competitors, both online and in-store. But what if you’ve already made a purchase and later find out that the item you bought is available at a lower price elsewhere? Can you still take advantage of Walmart’s price match guarantee? The answer is yes, but there are certain steps you need to follow to get a price adjustment after purchase.
Understanding Walmart’s Price Match Policy
Walmart’s price match policy is designed to ensure that customers get the best deal possible. The policy states that if you find a lower price on an identical item at a local competitor’s store or at select online retailers, Walmart will match that price. The policy applies to both in-store and online purchases, but there are some exceptions and limitations.
Eligible Competitors
Walmart will only match prices from select online retailers, including:
- Amazon.com
- Bhphotovideo.com
- Bestbuy.com
- Costco.com
- Jet.com
- Kmart.com
- Newegg.com
- Sears.com
- Target.com
- Walmart.com
In-Store Exceptions
Walmart will not match prices from the following stores:
- Warehouse clubs (e.g., Sam’s Club, Costco)
- Discount stores (e.g., dollar stores, Aldi)
- Specialty stores (e.g., boutique clothing stores, jewelry stores)
- Online marketplaces (e.g., eBay, Craigslist)
- Auction sites (e.g., eBay)
How to Price Match at Walmart After Purchase
If you’ve already made a purchase at Walmart and later find out that the item is available at a lower price elsewhere, you can request a price adjustment. Here are the steps to follow:
Step 1: Gather Your Receipt and Product Information
Make sure you have your original receipt and the product information handy. You’ll need to provide proof of purchase and the details of the item you want to price match.
Step 2: Check the Competitor’s Price
Verify the lower price at the competitor’s store or website. Make sure the item is identical, including the model number, color, size, and features.
Step 3: Visit the Walmart Store
Take your receipt and product information to the Walmart store where you made the original purchase. Go to the customer service desk and let them know that you want to request a price adjustment due to a lower price at a competitor’s store.
Step 4: Provide the Price Match Information
Show the customer service representative the competitor’s ad or website page displaying the lower price. They may ask you to verify the price and item information.
Step 5: Get Your Price Adjustment
If the customer service representative verifies the lower price, they will process a price adjustment for the difference between the original price you paid and the lower price. They may ask you to sign a form or provide additional information.
Tips and Considerations
When requesting a price adjustment at Walmart, keep the following tips and considerations in mind:
Time Limitation
You can request a price adjustment within 30 days of your original purchase.
Price Verification
Walmart may verify the lower price with the competitor before processing the price adjustment.
Item Availability
The item must be in stock at the competitor’s store or website to be eligible for a price match.
Coupons and Discounts
Walmart will match the price minus any coupons, discounts, or promotions applied to the original price.
Exclusions
Some items may be excluded from Walmart’s price match policy, including:
- Services (e.g., photo printing, tire installation)
- Special orders
- Items sold by third-party sellers on Walmart’s website
- Items that are part of a bundle or package deal
- Gift cards
Online Price Match Policy
If you purchased an item online from Walmart.com and later find a lower price at a competitor’s website, you can request a price adjustment online. Here’s how:
Step 1: Contact Walmart Customer Service
Call Walmart’s customer service at 1-800-WALMART (1-800-925-6278) or initiate a live chat on Walmart’s website.
Step 2: Provide the Price Match Information
Provide the customer service representative with the details of the item, including the model number, and the lower price you found at the competitor’s website.
Step 3: Get Your Price Adjustment
If the customer service representative verifies the lower price, they will process a price adjustment and provide a refund for the difference.
Conclusion
Walmart’s price match guarantee is a valuable benefit for customers who want to ensure they’re getting the best deal possible. By following the steps outlined above, you can request a price adjustment if you find a lower price at a competitor’s store or website. Remember to check the policy’s limitations and exclusions, and don’t hesitate to ask for help from Walmart’s customer service team if you need assistance.
| Competitor | Website |
|---|---|
| Amazon | amazon.com |
| Best Buy | bestbuy.com |
| Costco | costco.com |
| Jet | jet.com |
| Kmart | kmart.com |
| Newegg | newegg.com |
| Sears | sears.com |
| Target | target.com |
Remember to always check Walmart’s website for the most up-to-date information on their price match policy.
What is Walmart’s Price Match Guarantee?
Walmart’s Price Match Guarantee is a policy that ensures customers get the best deal on their purchases. If you find a lower price on an item you’ve purchased at Walmart, you can request a price match and get a refund for the difference. This guarantee applies to in-store and online purchases.
The policy is designed to give customers confidence in their purchases, knowing they’re getting the best price. Walmart will match any lower price found at a local competitor’s store or online at Walmart.com, Jet.com, or other select online retailers. This guarantee is available on most items sold at Walmart, with some exceptions.
How do I request a price match at Walmart?
To request a price match, you’ll need to provide proof of the lower price, such as a printed or digital advertisement, a screenshot, or a competitor’s website page. You can request a price match at the customer service desk or at the checkout lane. For online purchases, you can contact Walmart’s customer service team.
When requesting a price match, make sure to have the item’s barcode, the lower price, and the competitor’s name ready. Walmart’s customer service team will verify the information and process the refund if the conditions are met. Be prepared to provide additional information or documentation if needed.
Can I price match an item that’s on sale?
Yes, you can price match an item that’s on sale. Walmart’s Price Match Guarantee applies to sale prices as well as regular prices. If you find a lower sale price on an item you’ve purchased, you can request a price match and get a refund for the difference.
However, keep in mind that Walmart may have certain restrictions on price matching sale items. For example, some sale prices may be limited to specific quantities or may require a coupon. Make sure to review the sale terms and conditions before requesting a price match.
Can I price match an item that’s out of stock?
If an item is out of stock at Walmart, you can still request a price match if you find a lower price at a competitor’s store or online. However, you’ll need to provide proof of the lower price and the item’s availability at the competitor’s store.
Walmart will verify the information and process the refund if the conditions are met. If the item is no longer available, Walmart may offer a raincheck or substitute a similar item. Be prepared to provide additional information or documentation if needed.
Are there any exclusions to Walmart’s Price Match Guarantee?
Yes, there are some exclusions to Walmart’s Price Match Guarantee. The guarantee does not apply to certain items, such as prescription medications, personalized items, and special orders. Additionally, prices from auction sites, third-party sellers, and prices that require a membership or loyalty program are not eligible for price matching.
Walmart also reserves the right to limit the quantity of items eligible for price matching and may not match prices on items that are part of a bundle or a buy-one-get-one-free offer. It’s essential to review the price match policy and any exclusions before making a purchase.
How long do I have to request a price match?
You have 30 days from the original purchase date to request a price match. Make sure to retain your receipt and any proof of the lower price, as you’ll need to provide this documentation when requesting the price match.
After 30 days, the price match guarantee expires, and you won’t be eligible for a refund. It’s essential to monitor prices and request a price match within the time frame to get the best deal.
Can I use coupons in addition to the Price Match Guarantee?
Yes, you can use coupons in addition to the Price Match Guarantee. Walmart allows you to combine manufacturer coupons, digital coupons, and other discounts with the price match guarantee.
When you request a price match, the coupon discount will be applied first, and then the price match refund will be calculated based on the lower price. This can help you save even more money on your purchase. However, some coupons or promotions may have restrictions that limit their use with the price match guarantee, so be sure to review the terms and conditions.